At MKayInternational, accessible from www.mkayinternational.com, one of our main priorities is the privacy of our customers. This Privacy Policy document outlines the types of personal information that is collected, how it is used, and your rights regarding that information.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit card details, bank account details, or other payment details.
- Account Information: Username, password, purchase history, and preferences.
- Technical Data: IP address, browser type, operating system, and other technical details via cookies and similar technologies.
- Marketing and Communication Data: Preferences for receiving marketing communications, customer feedback, and survey responses.
2. How We Use Your Information
We use the collected information for various purposes:
- Order Processing: To fulfill your orders, deliver products, and process payments.
- Customer Service: To respond to inquiries, provide support, and manage returns or refunds.
- Marketing: To send promotional emails, special offers, or information about new products (only with your consent).
- Personalization: To improve your shopping experience, such as recommending products based on your previous purchases.
- Analytics: To analyze trends, track user movement around the site, and gather demographic information to improve our services.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following:
- Service Providers: Third-party vendors (e.g., payment processors, shipping companies) who help us operate our business.
- Legal Requirements: If required by law, such as in response to a court order or government request.
- Business Transfers: In the event of a merger, sale, or acquisition, we may transfer your information to the involved third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our site. Cookies are small files placed on your device to collect information about how you use our website.
You can control your cookie settings via your browser, but disabling cookies may affect your ability to use some features of our website.
5. Data Security
We take data security seriously and employ various measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccuracies in your personal data.
- Deletion: Request that we delete your personal data under certain conditions.
- Marketing Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions provided in those emails.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to read the privacy policies of any site you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [Your Email Address]
- Phone: (951) 254-2540
- Address: [Your Company Address]